Your On-Demand, Customized Last Mile
Delivery Service

FAQs

We accept both cheque and bank transfer.
Depending on your business size, we would require you to pay on a weekly or monthly period.
You will get compensated up to S$200 if the rider loses or damages your item. We also provide extra insurance at additional cost if you want to have higher coverage protection.
All re-deliveries or return orders will be billed to you. We offer 1st re-delivery for free.
We can deliver any parcel with size up to 150cm x 50 cm x 60 cm and weigh up to 20kg.
We have customized pick up time to work with your operation. Please contact our sales representatives at sale@rara.delivery for more information.
We offer immediate (express) delivery, same day deliver & next day delivery with slots available.
Besides delivery services, we offer comprehensive data report and corporate dashboard so you can track every order real-time or use data analysis for further business improvement.
We don’t have in-house fulfillment capability at this moment however we could provide this through our partner whose system is interfaced with ours.
We committed to 90% SLA and our pricing model is tied to this. We want to make sure your success is our success.
No it’s 100% free of charge for account opening. We committed to 90% SLA and our pricing model is tied to this. We want to make sure your success is our success.
Yes we would need a contract for business account to be set up. Send us a query through our online form and we will get back to you with all the details to ensure the process is easy and hassle-free for you.
No all our prices quoted is exclusive of GST.
Please send us a query through our online form and our team will get back to you with detailed instruction.
Yes we do offer delivery for temperature sensitive products.