About the Role
The ideal candidate will be responsible for managing and developing Bandung city operations in line with corporate objectives, developing strategic initiatives and hands-on approach to provide guidance towards achieving operational excellence.
Responsibilities
- Build strong relationships with driver communities in the city conducting regular engagement events
- Coordinate with different department heads to plan and execute any changes involving events, incentives, promos
- Monitor the performance of the city, and create special projects to reach targets
- Lead and guide the team in Surabaya to achieve their respective goals
- Design strategies that consider market and competitive analysis, and customer segment penetration plans that support business growth and enhance brand equity
- Relationship Building with customers. Continuously engage our customers and listening to their needs, feedback, and stay in close communications
- Represent RaRa in meetings with local government and public/private sector stakeholders to ensure regulation compliance
Qualifications
- Bachelor’s degree or relevant experience
- 8 years of experience in business operations. Experience in courier and logistics industry is preferred.
- Excellent communication skills in English and Bahasa Indonesia
- Demonstrated ability to manage multiple projects/tasks at once and prioritize effectively
- Comfortable building structure and process into unstructured environments
- Strong in operational processes, management and excellent communicator
- Ability to shift between high-level strategy and hands-on execution
- Experience collaborating with direct and cross-departmental teams
- Ability to thrive in fast growing, fast paced environment, which requires partnering with the team while completing tasks
- Able to manage relationships with private stakeholders and government entities
- Proficient in Google Workspace; with strong data analytical skills